Preparing an Airport Operator for Digital Transformation
Client Challenge
A leading airport operator was preparing for a major digital transformation but faced challenges in workforce readiness, cultural resistance, and digital competency gaps. Leadership was concerned that existing cultural norms and reluctance to change could hinder the successful adoption of new technologies and operational processes. To ensure a smooth transition, the organization needed a clear understanding of its cultural strengths and weaknesses, particularly in innovation, agility, and leadership effectiveness.
Our Solution:
To assess and enhance cultural readiness, we deployed:
- Adaptive Culture Diagnostic to evaluate organizational adaptability, innovation, and collaboration levels.
- Identification of cultural enablers and barriers, providing leadership with targeted improvement areas.
- Custom strategic recommendations, including leadership alignment, change readiness strategies, and agility-focused initiatives.
Outcome:
- Identified cultural gaps and workforce readiness for digital transformation.
- Developed a leadership roadmap to drive adaptability and change management.
- Enhanced employee engagement and openness to digital innovation.
